Can I get someone come and install my machine for me? We do not offer on-site service engineers. We require our customers to be prepared to setup and service their machines. We can offer remote support over Zoom + Teamviewer. Related articles Which materials are appropriate for use? What are the system requirements for 5AXISMAKER 5XCAM ? Do your offer timed delivery options? How do you deliver? How to Assemble ER11 Collet