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  1. 5AXISMAKER SUPPORT
  2. Frequently Asked Questions

Frequently Asked Questions

Whether you're looking to buy your next desktop machine tool, eagerly anticipating crate with 5AXISMAKER, or have some other queries we are always on hand to help.

Orders

  • How can I place an order?
  • What is an average lead time?
  • Can I buy BC head?
  • Can I buy a machine kit?

Payments

  • What payment methods can I use?
  • What types of card do you accept?
  • When will the payment for my order be taken?
  • Do you accept Purchase Orders?

5XM General Enquiries

  • Where are these machines made?
  • Can 5XM range handle aluminium?
  • Which materials are appropriate for use?
  • Does machine come fully assembled?
  • Is training required before getting started with 5XM?
  • What if I am unable to set up the machine?
See all 7 articles

Delivery

  • How do you deliver?
  • What’s the cost of a delivery?
  • Can I track my order?
  • Where do you ship?
  • Do your offer timed delivery options?
  • Can I get someone come and install my machine for me?
See all 8 articles
5AXISMAKER SUPPORT Our support hours are Monday - Friday, 8am - 5pm GMT/BST